Hi Baze Terms & Conditions — Know Your Rights and Responsibilities

Welcome to hi baze. These Terms & Conditions (hereinafter referred to as the "Terms") apply to the use of the hi baze online gaming platform and all its services. By accessing or using the hibaze.net website, mobile application, or any associated platform, you are automatically deemed to have accepted these Terms.

These Terms & Conditions constitute a legally binding agreement between hi baze and the user. Please read this document carefully before using hi baze. If you do not agree with any part of these Terms, please refrain from using hi baze.

Although these Terms & Conditions are published in Bengali, the English version shall be considered the definitive version in the event of any legal dispute. hi baze reserves the right to update these terms at any time, with notice provided via registered email or a platform notification.

The following conditions must be met to open an account on hi baze. If any condition is not fulfilled, hi baze reserves the right to close or suspend the account.

• You must be 18 years of age or older to register.
• Each individual may open one account only. Operating multiple accounts is prohibited.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Users may be asked to submit a national ID or passport for verification purposes.
• Your account password must be kept strictly confidential, and we recommend changing it regularly.
• If you notice any suspicious activity on your account, contact hi baze support immediately.

As part of the account verification (KYC) process, hi baze may request additional documents to confirm your identity. Withdrawals may be restricted until KYC is complete. This process is in place solely to protect the security of your account.

Hi baze supports the most widely used mobile banking methods in Bangladesh — including Mobile Pay, Nagad, Rocket, and more. All transactions are processed in Bangladeshi Taka (BDT).

• The minimum deposit amount is set by hi baze — check the platform for the current limit.
• Withdrawal requests are typically processed within 1 to 24 hours.
• Withdrawals will be sent using the same payment method that was used for the deposit.
• Transactions via third-party accounts are strictly prohibited.
• Large withdrawal requests may be held pending completion of KYC verification.
• Hi baze does not charge any transaction fees, though your payment provider may apply their own charges.

Deposited funds are credited directly to your gaming balance. If a payment fails for any reason, please contact hi baze support. All transaction records are saved under the history section of your account.

Hi baze offers its users a range of bonuses and promotions — including welcome bonuses, deposit match bonuses, free bets, cashback, and special tournament offers. Each bonus comes with specific terms that must be followed.

• The welcome bonus is available to new members one time only.
• Each bonus has a specific wagering requirement — withdrawals will not be permitted until it is met.
• Bonus balance and real balance are tracked separately.
• Bonuses have an expiry date — any unused bonus will be automatically forfeited once it expires.
• When using multiple bonuses together, you must follow hi baze's applicable guidelines.
• Hi baze reserves the right to modify or cancel any bonus offer.

All games available on hi baze — slots, Live Casino, Sports Betting — operate under specific rules. The individual rules for each game can be found within the game itself.

• All slots and casino games use RNG (Random Number Generator) technology, ensuring completely unbiased outcomes.
• Live Casino games are streamed in real time and regularly audited by independent third-party auditors.
• If a match is cancelled or suspended in Sports Betting, the bet will be settled in accordance with hi baze's policy.
• If a technical error affects the outcome of a round, hi baze reserves the right to void that round.
• In the event of a dispute over a game result, hi baze's server logs will serve as the definitive record.

Hi baze ensures that RTP (Return to Player) information for every game is published transparently. Players are always advised to play within their own budget.

Hi baze is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited on hi baze and will result in permanent account closure.

• Creating or operating multiple accounts.
• Playing games using bots, scripts, or automated software.
• Accessing or attempting to access another user's account without authorization.
• Exploiting vulnerabilities in the platform's systems or games.
• Engaging in money laundering or any other illegal financial activity.
• Harassing, intimidating, or deceiving other users.
• Spreading false information about hi baze or attempting to damage its reputation.
• Using your account as part of a professional betting syndicate.

Hi baze treats the privacy of your personal data with the utmost importance. Information collected during registration is used solely for service delivery, verification, and security purposes.

• Your data is secured with AES-256 encryption.
• Your information is never sold or rented to third parties.
• Information may be shared when required by law or at the request of a regulatory authority.
• Cookies and tracking technologies are used to enhance the user experience.

For more details, visit hi baze's Privacy Policy read the page.

Hi baze believes gaming should be a source of enjoyment, not stress. We encourage all our users to play responsibly.

• Each account can have daily, weekly, and monthly deposit limits set.
• The self-exclusion option allows you to suspend your account for a specified period at any time.
• If you notice signs of gaming addiction, reach out to hi baze support — we're here to help.
• Parents and guardians are urged to remain vigilant to ensure minors cannot access the platform.

To learn more about responsible gaming, Responsible Play view the page.

Hi baze reserves the right to suspend or permanently close any account under the following circumstances. This action may be taken without prior notice in urgent situations.

• In the event of a breach of any clause of these terms.
• Registering with false or incomplete information.
• Failure to complete KYC verification or to submit the required documents.
• Users may close their own account at any time upon request.
• Accounts that have been inactive for an extended period (over 12 months) may be automatically deactivated.

To close your account, contact hi baze support. It is strongly recommended that you withdraw all valid balances before closing your account.

Hi baze reserves the right to amend these Terms & Conditions, in part or in full, at any time. Users will be notified of any changes via their registered email address or through a prominent notice on the platform.

• The effective date of any updated terms will be clearly stated.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account.

The date of the most recent update is always displayed at the top of this page. We recommend checking back regularly.

If you have any questions or concerns regarding these terms and conditions, the hi baze support team is always ready to help. Contact us:

For a quick resolution to any issue Help Center Visit the page. You'll find answers to common questions in our FAQ section.