Hi baze believes gaming should be a source of fun, not stress. Through Responsible Gaming, you can protect both yourself and your family. We provide all the tools and guidance you need to maintain healthy gaming habits.
Hi baze doesn't just offer games — it gives you all the tools you need to play responsibly. Your well-being comes before our business.
You decide how much BDT you deposit daily, weekly, or monthly. Limits take effect immediately once set, and any increase requires a 72-hour waiting period.
Set a daily time limit for how long you play. Once the limit is reached, hi baze will automatically send you a reminder and end your session — respecting the boundaries you've chosen.
If you need to step away, you can activate self-exclusion for anywhere from 7 days up to 5 years. During this period, logging into your account or playing any games will be completely disabled.
View your full history of gaming activity, deposits, and withdrawals. This information helps you understand your playing patterns and make more informed decisions.
You can opt out of marketing communications at any time if you need a break from promotional emails or notifications. Your peace of mind matters more to us than any offer.
If gaming is becoming a concern, hi baze's trained support team is here for you. Reach out via live chat or email — we're here to help, not to judge.
Responsible Gaming means enjoying gaming as a controlled, mindful, and fun experience. At hi baze, the core principle is simple — play for entertainment, not to make money. When gaming starts feeling like a burden rather than a pastime, that's when problems begin.
Online gaming is growing fast in Bangladesh, and many players come to platforms like hi baze purely for entertainment. That said, a small number of users sometimes lose track of their time or spending. hi baze wants to make sure that never happens to you. That's why responsible gaming has been at the heart of our platform from day one.
Keep in mind: Always keep gaming within funds you can afford to lose — separate from your family budget, savings, or emergency money. Chasing losses by placing more bets never works and is a common sign of addiction.
Responsible gaming matters not just for the individual, but for the whole family. hi baze believes that a happy, healthy player is one who enjoys a better gaming experience in the long run. That's why we want you to always know your limits, make your own decisions, and never hesitate to seek help when you need it.
Important: hi baze never encourages you to play beyond your set limits. If a player's gaming behaviour raises concern, our system automatically sends alerts and provides support.
Log in to your hi baze account and go to your profile settings.
Click the "Responsible Gaming" tab — all the tools you need are right there.
Set deposit, session time, or loss limits — whatever works for you.
Save your limits. Deposit limits take effect immediately.
Knowing yourself is the first step to responsible gaming. If you notice any of the signs below, take them seriously and seek help if needed.
| Behavioural Signs | Limits |
|---|---|
| Playing more to recover lost money | Caution |
| Gaming beyond your planned time limits | Caution |
| Hiding gaming from family or friends | Caution |
| Playing with emergency funds or borrowed money | Severe |
| Feeling restless or irritable when not playing | Caution |
| Trying to stop gaming but being unable to | Severe |
| Signs of Healthy Gaming | Status |
|---|---|
| Playing Within Your Budget | Good |
| Voluntary Closure After a Set Period | Good |
| Staying calm and accepting losses gracefully | Good |
| Keeping Family Time and Work Commitments Intact | Good |
| Treating gaming purely as entertainment | Good |
| Staying Emotionally Balanced Through Wins and Losses | Good |
If you notice any of the "warning" or "serious" signs above in yourself, that's not a weakness — it's being human. The hi baze support team is here to help, without any judgment. Help Center Visit the page or email us directly.
Answer the following questions honestly. If you answer "Yes" to more than 3, please reach out to hi baze support.
Did you spend more than your planned budget on gaming last month?
Have you repeatedly placed larger bets trying to win back money you've lost?
Have you ever spent hours gaming while losing track of family or work responsibilities?
Have you lied about your gaming or hidden it from someone close to you?
Did you feel restless or lonely when you stopped playing?
Have you used emergency funds or household money for gaming?
If yes, immediately support@hibaze.netwrite to us at or Help Center Visit the page. We'll help you with full confidentiality.
Hi baze has built several effective tools to make responsible gaming easier. All of them are accessible from your account settings at any time.
Set a maximum daily / weekly / monthly deposit limit. Decreasing a limit takes effect immediately; increasing one takes effect after 72 hours.
Get reminders at set intervals — choose 30 minutes, 1 hour, or a custom duration. You'll be automatically logged out when the time is up.
Similar to self-exclusion but for shorter breaks — from 24 hours up to 30 days. Your account remains inactive during this period.
Set a cap on how much you can lose within a given period. Once the limit is reached, your session will end automatically.
Hi baze strictly prohibits access by anyone under 18. Keeping minors away from gaming is a key part of responsible play. Age verification is mandatory at registration, and KYC documents are requested in cases where age is in doubt.
If children or teenagers in your household use your device, log out of the hi baze app or site and keep your password secure. Many parents use parental control software — it's a good habit worth adopting.
To Parents: If you suspect your child is using hi baze, immediately support@hibaze.netEmail us and we'll take action within 24 hours.
Here are answers to the most frequently asked questions about Responsible Gaming.